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Supervisor and Leadership Skills:
Coaching Your Team

This training program, "Supervisory Skills: Coaching Your Team," equips supervisors with the tools and techniques needed to effectively coach their team members, fostering growth and performance. Through a blend of theory, practical exercises, and role-playing, participants will learn how to inspire, guide, and empower their teams for long-term success.

OUTLINE


Module 1: Understanding Coaching in Supervision
  • What is Coaching?
  • Difference Between Coaching, Mentoring, and Managing
  • Benefits of Coaching for Supervisors and Teams
  • The Role of a Supervisor as a Coach


Module 2: Establishing a Coaching Mindset
  • Building Trust with Team Members
  • Encouraging Open Communication
  • Overcoming Barriers to Coaching
  • Newly Promoted Team Leaders
  • Close-minded Team Members
  • Coaching Logistics Issues


Module 3: Key Coaching Skills for Supervisors
  • Active Listening Techniques
  • Asking Powerful Questions
  • Providing Constructive Feedback
  • Recognizing and Leveraging Strengths


Module 4: Identifying the Correct Coaching Approach
  • Identifying Skill, Will, and Behavioral Problems
  • Using the Skill-Will Matrix to Address Performance Issues
  • Addressing Skills Issues
  • Addressing Motivational Issues
  • Utilizing Maslow's Hierarchy of Needs
  • Herzberg's Hygiene Theory
  • Addressing Common Difficult Behaviors Overview


Module 5: The Coaching Process
  • Identifying Coaching Opportunities
  • Setting Clear Goals (SMART Framework)
  • Structuring Effective Coaching Conversations (GROW Model)
  • Monitoring Progress and Following Up
  • Tips when Conducting Coaching


Module 6: Practical Application and Role-Playing
  • Role-playing Coaching Scenarios
  • Group Feedback on Coaching Techniques

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