Process Analyst, BITUIN Project - De La Salle University
Supported process interviews, management coordination, improvement analysis, and current- and target-state process modeling.
Trainer profile
Jan Francis Calinao
Process analyst and learning operations professional with experience in process improvement, training coordination, Excel reporting, and workplace skills.
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Process improvement · Learning operations
Jan Francis Calinao
Process Analyst and Learning Operations Professional
Jan’s background connects process analysis with the practical realities of employee learning operations. His experience includes interviewing employees and subject-matter experts, analyzing present processes, identifying improvement opportunities, creating current- and target-state models, maintaining training records, administering feedback, and preparing recurring metrics.
Process analysisEmployee and SME interviews, process modeling, and improvement coordination
Learning operationsTraining records, provider coordination, surveys, logistics, and reporting
Cross-disciplinary foundationPsychology degree with prior computer science studies
Areas of expertise
Workplace strengths
From current-state understanding to better ways of working.
Jan’s experience is especially relevant to programs that require organized analysis, stakeholder input, process documentation, and measurable learning support.
- Interview employees and subject-matter experts to understand how work is performed
- Analyze existing processes and identify opportunities for improvement
- Create models of current and target organizational processes
- Redesign and maintain Excel-based training records and reports
- Coordinate training providers, participants, schedules, and facilities
- Gather feedback and prepare recurring training metrics
Experience
A foundation in process work and learning support.
Training Associate, BPI/MS Insurance Corporation
Managed training records, provider coordination, participant support, room logistics, surveys, feedback, and monthly training metrics.
Recruitment Intern, Colliers International Philippines
Sourced candidates, maintained application trackers, conducted initial interviews, administered exams, and coordinated candidate status updates.
Education and development
Relevant preparation.
Education
- Bachelor of Science in Psychology, San Sebastian College-Recoletos, Manila
- Completed nine terms toward a Bachelor of Science in Computer Science, De La Salle University
Training attended
- Effective Business Writing Training
- Presentation Skills Program
- Basic Root Cause Analysis and Problem Solving
- Advanced Excel Training
- Basic Excel Training
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