This module aims to provide a detailed workshop regarding the use of English in written communication, focusing on workplace scenarios.  Participants will undergo various exercises on grammar, and practice how to apply them in letters, memos, emails, etc.  Participants will be given individual feedback on their work.

1.  Introduction

• Importance of Communicating Properly
• The Role of English in Business Communication
• Overview of Communication Modes in the Workplace

 
2.  Principles of Writing

• To Write or Not to Write
• To Specify is to Exclude
• Writing is Scripting
• Inadvertent Messages
• Practicable Response
• Persona

 
3.  Achieving Accurate Communication

• Avoiding Vague and Ambiguous Sentences
• Avoiding Redundancy
• Avoiding Jargons
• Handling Idioms

 
4.  Grammar Review

• Subject-Verb Agreement
• Verbs
  • Tenses Review (Simple and Perfect Tenses)
  • Active vs Passive Voice
• Common Grammar Mistakes
  • Adjectives versus Adverbs
  • Prepositions
  • Pronoun-Antecedent Agreement
  • Most Common Grammar Errors
    

6.  Business Correspondence

• Types of Business Construction
  • Letters (Sales, Intent, Proposal, News, etc)
  • Memorandums
  • Emails and Email Etiquette
• Achieving Coherence and Thought Organization
• Tone
• Aspects of Writing
  • Emphasis
  • Advice/ Suggestion/ Command
  • Register

Public Schedule