INSIGHTS TRAINING
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    • Excel Training >
      • Basic Excel
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      • Advanced MS Excel Training (Level 1) — Customized for Sales
      • Comprehensive Excel
      • Macros and VBA
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      • Power Query
    • Data Analytics >
      • Data Analysis and Report Writing
      • Power BI Training for Beginners
      • Advanced Power BI Training
      • Excel Charting and Data Visualization
      • Dashboard Data Storytelling
      • Executive Data Storytelling and Presentation
      • Data Analysis and Interpretation for Better Business Decisions
      • Google Looker Studio for Beginners
      • Google Looker Studio for Absolute Beginners
      • Google Looker Studio Intermediate to Advanced
    • AI Workshops >
      • AI for Office Productivity
      • AI for Content Generation
      • AI for Data Analysis
      • AI for Business Leaders Part 2
      • AI Tools for Technical Professionals
      • AI for Management, Productivity, and Operational Excellence
      • AI for Image and Video Generation
      • Practical AI Automation
      • AI for Automation: Working with AI Agents
      • AI for Supervisors and Leaders
      • AI for Trainers and Teachers
      • AI for HR Personnel
      • Everyday AI Automation - Practical Workflows Across Productivity Tools
      • Google Gemini Training for Workplace Productivity
      • Microsoft Copilot Training
      • Microsoft Copilot for Workplace Productivity and AI Automation
      • ChatGPT and Claude Training
      • Comprehensive ChatGPT - From Prompting to AI-Powered Workflows
      • Mastering Claude for Data Analysis, Process Improvement and Workplace Content
    • Microsoft Office and Google Workspace >
      • MS Office Training: Excel, Word, PowerPoint
      • MS 365 Productivity: Outlook, OneNote, Teams, etc.
      • Microsoft Teams
      • Fundamentals of MS Access Training
      • Managing Emails using MS Outlook
      • Google Workspace Productivity
      • Advanced Google Sheets
      • Digital Workplace Excellence: Productivity, Communication & Professional Writing
    • Creatives and PowerPoint >
      • Data Visualization and Storytelling
      • Basic to Intermediate PowerPoint
      • Advanced MS PowerPoint
      • Designing Business Presentations
      • Adobe Photoshop Fundamentals
      • Canva Design Training
      • Canva Level 2: Advanced Design, Collaboration and Automation
      • think-cell Training
    • Leadership and Management Skills >
      • Supervisory and Leadership Skills: Fundamentals
      • Coaching Your Team
      • Leading and Guiding Team Members
      • Managing Using Metrics and Data
      • Essential Manager Skills
      • People Management
      • Coaching and Mentoring
      • Fundamentals of Project Management
      • MS Project Fundamentals
      • Earned Value Management
      • Key Risk Indicators and Stress Testing
    • Risk, Safety and Qualit >
      • Hazard Identification, Risk Assessment and Determining Control
      • Risk Management Understanding Using ISO 31000New Page
      • ISO 9001:2015 and Amendment 1:2024 Quality Management System Understanding
    • Problem Solving and Workplace Improvement >
      • Critical Thinking and Decision Making
      • Critical Thinking, Problem Solving, and Continuous Process Improvement
      • Structured Problem Solving and Decision Making | Insights Training
      • Creative Problem Solving and Decision Making
      • Change Management for Leaders
      • Conflict Resolution
      • Root Cause Analysis
      • Good Documentation Practice
      • Attention to Details
      • Design Thinking for Innovation
      • 5S Implementation in the Workplace
      • Train-the-Trainer: Facilitation Skills
      • Train-the-Trainer: Instructional Design
    • Professional Effectiveness >
      • Professional Presence and Workplace Etiquette
      • Professional Personality Development | Insights Training
      • Workplace Excellence for Staff
      • Social and Business Etiquette
      • Confidence Building for Workplace Success
      • Practical Tools for Time Management
      • Critical Thinking and Analytical Skills
      • Critical Thinking and Analytical Skills for Business Consultants
      • Workplace Behavior & Maturity
      • Assertiveness Workshop
      • Influencing and Persuasion Skills
      • Work Attitude and Values Enhancement (WAVE)
      • Handling Difficult Conversations
      • Work Ethics and Reliability
    • Business Communication >
      • Presentation Skills and Designing Slides
      • Effective Business Writing
      • Technical Writing
      • Comprehensive Business Communication Workshop
      • Grammar Essentials
      • Professional Communication and Exceptional Customer Service
      • Business Communication (Written and Oral Skills)
      • Ethical Communication in the Workplace
    • Sales and Customer Service >
      • Sales Skills: Handling Customers
      • Creating Effective Sales Presentations
      • Sales Negotiation Workshop
      • Consultative Selling Skills
      • Advanced Sales and Customer Engagement Skills
      • Negotiation Skills Workshop
      • Service Excellence - Building Resilient and Customer-Centered Professionals
      • Customer Service Training
      • Customer Service Training for Tech Support
      • Tier 2 - Level 2 Advanced SaaS Customer Support Training
      • Phone Etiquette: Handling Phone Conversations
      • Handling Irate or Angry Customers
      • Customer Relationship Management
    • Business Support Training >
      • Fundamentals of Employee Relations
      • Bookkeeping and Accounting for Non-Accountants
      • Effective HR Counselling
      • Employee Violation Case Handling - Investigation, Evaluation, and Due Process
      • Strategic Talent Acquisition
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    • Waste Disposal Policy
    • Anti-Bribery, Anti-Corruption and Whistleblower Protection Policy
Insights Training
Microsoft 365 productivity

MS 365 Productivity: Outlook, OneNote, Teams, etc.

A practical workplace program focused on MS 365 Productivity: Outlook, OneNote, Teams, etc..

Join a Public ClassRequest Company Training

Build practical capability in MS 365 Productivity: Outlook, OneNote, Teams, etc..

A practical workplace program focused on MS 365 Productivity: Outlook, OneNote, Teams, etc..

Use Microsoft 365 tools to communicate, schedule work, and manage workplace information more efficiently.
Store, organize, share, and collaborate on files using OneDrive and Microsoft web applications.
Coordinate teamwork using Teams, OneNote, and SharePoint features for meetings, notes, content, and shared workspaces.
Create forms and simple Power Automate workflows that reduce repetitive administrative work.

Course overview

A practical, instructor-led program with guided exercises and workplace examples. Open a topic to see the coverage.

I. Introduction to MS365
  • Overview of Tools
  • Quick Overview of Sway, Yammer, Stream, and PowerApps
II. Communication and Sharing Tools
  • MS Outlook Features
  • Creating Mails
III. Automation Tools
  • Using MS Forms
  • Creating Forms as Surveys
IV. Interconnectivity and Working Together
  • OneDrive Connections
  • MS Teams Interconnections

Full course outline

Review the complete legacy course outline, including all detailed subtopics.

View full outline
  • I. Introduction to MS365
    • Overview of Tools
    • Quick Overview of Sway, Yammer, Stream, and PowerApps
  • II. Communication and Sharing Tools
    • MS Outlook Features
      • Creating Mails
      • Using Voting Options to Conduct a Team Survey
      • Signatures
      • Using Auto Replies to Manage Senders
      • Filtering and Creating Rules for Mails
      • Minimizing Mail Noise and Distractions
      • Ignore Option
      • Clean Up Conversation Option
      • Adding/Editing Calendar Invites
      • Adding Recipients
      • Scheduling and Recipients
      • Creating Conditional Formatting for Mails, Calendar, and Tasks
    • MS OneDrive Features
      • MS OneDrive Overview
      • Uploading and Sharing Files
    • MS Teams Features
      • MS Teams Overview
      • Creating Teams
      • Creating Meeting Schedules
      • Features of MS Teams in Meeting Mode
    • MS OneNote Features
      • MS OneNote Overview
      • Creating Notebooks
      • Adding and Annotating Contents to Notebooks: Files, Audio/Video Recording, Drawing Tools
      • Syncing OneNote with MS Edge and Mobile Phones
      • Adding Web Clippings
      • Sharing Notebooks
    • MS SharePoint Features
      • MS Teams Overview
      • Creating Sites
      • Adding Contents to Sites: Pages, Documents, News, Plans
  • III. Automation Tools
    • Using MS Forms
      • Creating Forms as Surveys
      • Converting Forms to Quizzes
      • Updating Form Settings
      • Extracting Form Results
    • Using Power Automate
      • Understanding Power Automate
      • Using and Modifying Templates
      • Creating and Activating Flows
  • IV. Interconnectivity and Working Together
    • OneDrive Connections
    • MS Teams Interconnections
    • Working Together using Microsoft WebApps (Excel, PowerPoint, and Word Online)

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Insights Training

Practical corporate training.

Course List · Public Classes
  • Home
  • Corporate Training
  • Public Class
    • 2027 Training Calendar
  • Course List
    • Excel Training >
      • Basic Excel
      • Intermediate MS Excel
      • Advanced Excel L1
      • Advanced Excel L2
      • Advanced MS Excel Training (Level 1) — Customized for Sales
      • Comprehensive Excel
      • Macros and VBA
      • Excel Data Analysis
      • Power Query
    • Data Analytics >
      • Data Analysis and Report Writing
      • Power BI Training for Beginners
      • Advanced Power BI Training
      • Excel Charting and Data Visualization
      • Dashboard Data Storytelling
      • Executive Data Storytelling and Presentation
      • Data Analysis and Interpretation for Better Business Decisions
      • Google Looker Studio for Beginners
      • Google Looker Studio for Absolute Beginners
      • Google Looker Studio Intermediate to Advanced
    • AI Workshops >
      • AI for Office Productivity
      • AI for Content Generation
      • AI for Data Analysis
      • AI for Business Leaders Part 2
      • AI Tools for Technical Professionals
      • AI for Management, Productivity, and Operational Excellence
      • AI for Image and Video Generation
      • Practical AI Automation
      • AI for Automation: Working with AI Agents
      • AI for Supervisors and Leaders
      • AI for Trainers and Teachers
      • AI for HR Personnel
      • Everyday AI Automation - Practical Workflows Across Productivity Tools
      • Google Gemini Training for Workplace Productivity
      • Microsoft Copilot Training
      • Microsoft Copilot for Workplace Productivity and AI Automation
      • ChatGPT and Claude Training
      • Comprehensive ChatGPT - From Prompting to AI-Powered Workflows
      • Mastering Claude for Data Analysis, Process Improvement and Workplace Content
    • Microsoft Office and Google Workspace >
      • MS Office Training: Excel, Word, PowerPoint
      • MS 365 Productivity: Outlook, OneNote, Teams, etc.
      • Microsoft Teams
      • Fundamentals of MS Access Training
      • Managing Emails using MS Outlook
      • Google Workspace Productivity
      • Advanced Google Sheets
      • Digital Workplace Excellence: Productivity, Communication & Professional Writing
    • Creatives and PowerPoint >
      • Data Visualization and Storytelling
      • Basic to Intermediate PowerPoint
      • Advanced MS PowerPoint
      • Designing Business Presentations
      • Adobe Photoshop Fundamentals
      • Canva Design Training
      • Canva Level 2: Advanced Design, Collaboration and Automation
      • think-cell Training
    • Leadership and Management Skills >
      • Supervisory and Leadership Skills: Fundamentals
      • Coaching Your Team
      • Leading and Guiding Team Members
      • Managing Using Metrics and Data
      • Essential Manager Skills
      • People Management
      • Coaching and Mentoring
      • Fundamentals of Project Management
      • MS Project Fundamentals
      • Earned Value Management
      • Key Risk Indicators and Stress Testing
    • Risk, Safety and Qualit >
      • Hazard Identification, Risk Assessment and Determining Control
      • Risk Management Understanding Using ISO 31000New Page
      • ISO 9001:2015 and Amendment 1:2024 Quality Management System Understanding
    • Problem Solving and Workplace Improvement >
      • Critical Thinking and Decision Making
      • Critical Thinking, Problem Solving, and Continuous Process Improvement
      • Structured Problem Solving and Decision Making | Insights Training
      • Creative Problem Solving and Decision Making
      • Change Management for Leaders
      • Conflict Resolution
      • Root Cause Analysis
      • Good Documentation Practice
      • Attention to Details
      • Design Thinking for Innovation
      • 5S Implementation in the Workplace
      • Train-the-Trainer: Facilitation Skills
      • Train-the-Trainer: Instructional Design
    • Professional Effectiveness >
      • Professional Presence and Workplace Etiquette
      • Professional Personality Development | Insights Training
      • Workplace Excellence for Staff
      • Social and Business Etiquette
      • Confidence Building for Workplace Success
      • Practical Tools for Time Management
      • Critical Thinking and Analytical Skills
      • Critical Thinking and Analytical Skills for Business Consultants
      • Workplace Behavior & Maturity
      • Assertiveness Workshop
      • Influencing and Persuasion Skills
      • Work Attitude and Values Enhancement (WAVE)
      • Handling Difficult Conversations
      • Work Ethics and Reliability
    • Business Communication >
      • Presentation Skills and Designing Slides
      • Effective Business Writing
      • Technical Writing
      • Comprehensive Business Communication Workshop
      • Grammar Essentials
      • Professional Communication and Exceptional Customer Service
      • Business Communication (Written and Oral Skills)
      • Ethical Communication in the Workplace
    • Sales and Customer Service >
      • Sales Skills: Handling Customers
      • Creating Effective Sales Presentations
      • Sales Negotiation Workshop
      • Consultative Selling Skills
      • Advanced Sales and Customer Engagement Skills
      • Negotiation Skills Workshop
      • Service Excellence - Building Resilient and Customer-Centered Professionals
      • Customer Service Training
      • Customer Service Training for Tech Support
      • Tier 2 - Level 2 Advanced SaaS Customer Support Training
      • Phone Etiquette: Handling Phone Conversations
      • Handling Irate or Angry Customers
      • Customer Relationship Management
    • Business Support Training >
      • Fundamentals of Employee Relations
      • Bookkeeping and Accounting for Non-Accountants
      • Effective HR Counselling
      • Employee Violation Case Handling - Investigation, Evaluation, and Due Process
      • Strategic Talent Acquisition
  • Contact
  • Request for Proposal
  • Other Services
  • Class Videos
  • Insights & Resources
  • Testimonials
  • Company Policies
    • Privacy Policy
    • Cancellation and Refund Policy
    • Learning and Development Policy
    • Health and Safety Policy
    • Inclusive Workplace Policy
    • Grievance Resolution Policy
    • Waste Disposal Policy
    • Anti-Bribery, Anti-Corruption and Whistleblower Protection Policy