Technical communication

Technical Writing

This workshop prepares participants to write clear, accurate, and well-structured technical documents for workplace and professional use.

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Build practical capability in Technical Writing.

This workshop prepares participants to write clear, accurate, and well-structured technical documents for workplace and professional use. It strengthens fundamental writing skills, reinforces grammar accuracy, and focuses on clarity as the core requirement of technical communication. Participants will learn how to explain technical information for different audiences, organize complex ideas, and present information through reports, manuals, procedures, tables, charts, and other technical formats.

Identify the key principles of effective technical writing.

Adjust technical content based on the needs and knowledge level of the audience.

Apply grammar, tone, and word choice rules to improve clarity and accuracy.

Present technical information using lists, instructions, citations, tables, charts, and diagrams.

Course overview

A practical, instructor-led program with guided exercises and workplace examples. Open a topic to see the coverage.

Part 1. Introduction to Technical Writing

Importance of Communicating Properly in a Technical Context
Understanding Needs of Your Audience

Part 2. Aspects of Accurate Communication in Technical Writing

Accurately Describing and Defining Terms
Avoiding Vague and Ambiguous Sentences

Part 3. Intensive Grammar Review

Importance of Grammar in Technical Writing
Correct Usage of Verbs

Part 4. Presenting Technical Information

Preparing Types of Lists
Writing Instructions

Part 5. Using Computer Techniques (MS Word or Google Docs) to Prepare Reports

Automating Heading Styles
Adding References and Bibliography

Part 6. Technical Document Workshop (*can be customized based on client needs)

Writing Reports
Writing Manuals

Full course outline

Review the complete legacy course outline, including all detailed subtopics.

View full outline

Part 1. Introduction to Technical Writing
- Importance of Communicating Properly in a Technical Context
- Understanding Needs of Your Audience
  - Writing for Experts
  - Writing for Technicians/Practitioners
  - Writing for Executives
  - Writing for Non-Specialists
- Technical Writing vs Business Writing vs Creative Writing
Part 2. Aspects of Accurate Communication in Technical Writing
- Accurately Describing and Defining Terms
- Avoiding Vague and Ambiguous Sentences
- Avoiding Redundancy
- Achieving Coherence
- Achieving Correct Tone and Word Choice
Part 3. Intensive Grammar Review
- Importance of Grammar in Technical Writing
- Correct Usage of Verbs
  - Tenses Review (Simple and Perfect Tenses)
  - Active vs Passive Voice
- Prepositions
- Pronoun-Antecedent Agreement
- Correct Punctuation Marks
Part 4. Presenting Technical Information
- Preparing Types of Lists
- Writing Instructions
- Adding Citations and References
- Writing Direct and Indirect Speech
- Incorporating Tables, Charts and Diagrams
Part 5. Using Computer Techniques (MS Word or Google Docs) to Prepare Reports
- Automating Heading Styles
- Adding References and Bibliography
- Inserting Headers and Footers
- Automating Labels/Indexing
- Adding Captions
- Automating Sectioning and Page Numbering
- Automating Table of Contents
Part 6. Technical Document Workshop (*can be customized based on client needs)
- Writing Reports
- Writing Manuals

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