Build practical capability in Design Thinking for Innovation.
This workshop introduces participants to Design Thinking as a structured, human-centered approach to solving problems and driving innovation. Participants will learn how to understand users, define problems clearly, generate ideas effectively, and test solutions in a practical, business-oriented context.
Understand the Design Thinking methodology and its stages
Apply user-centered techniques to analyze problems
Generate and evaluate innovative ideas systematically
Develop and test simple prototypes based on real needs
Course overview
A practical, instructor-led program with guided exercises and workplace examples. Open a topic to see the coverage.
Module 1: Introduction to Design Thinking
- Understanding Design Thinking Methodology
- Exploring the Stages of Design Thinking
Module 2: The Empathize Stage
- Importance of Audience Understanding
- Identifying User Needs and Pain Points
Module 3: The Define Stage
- Synthesizing Research Findings
- Creating Personas for Targeted Solutions
Module 4: The Ideation Stage
- Strategies for Idea Generation
- Divergent and Convergent Thinking
Module 5: The Prototype and Testing Stage
- Purpose of Prototyping
- Types of Prototypes
Module 6: Tools to Boost Creativity
- Leveraging Creativity-Enhancing Tools for Innovation
- Morphological Analysis
Full course outline
Review the complete legacy course outline, including all detailed subtopics.
View full outline
- Module 1: Introduction to Design Thinking
- Understanding Design Thinking Methodology
- Exploring the Stages of Design Thinking
- Human-Centered Design Principles
- Design Thinking vs. Traditional Problem Solving
- Significance of Design Thinking in Innovation and Problem Solving
- Module 2: The Empathize Stage
- Importance of Audience Understanding
- Identifying User Needs and Pain Points
- Tools for Audience Understanding
- Planning Ethnographic Research
- Crafting Effective Surveys for Customer Profiling
- Utilizing Empathy Mapping for Deeper Customer Insights
- Module 3: The Define Stage
- Synthesizing Research Findings
- Creating Personas for Targeted Solutions
- Utilizing Journey Maps to Pinpoint Business Process Issues
- Framing Clear Problem Statements
- Tools for Precisely Defining Problems (Goals, Barriers, and Contexts)
- Module 4: The Ideation Stage
- Strategies for Idea Generation
- Divergent and Convergent Thinking
- Tools for Generating Ideas
- Brainstorming Techniques
- Mind Mapping
- Starburst Diagram
- Facilitating Effective Brainstorming Sessions
- Module 5: The Prototype and Testing Stage
- Purpose of Prototyping
- Types of Prototypes
- Developing a Prototype Testing Plan
- Best Practices for Prototype Testing
- Prototype Workshop: Creation and Presentation
- Module 6: Tools to Boost Creativity
- Leveraging Creativity-Enhancing Tools for Innovation
- Morphological Analysis
- Slip Writing
- Techniques for Cultivating Creativity
- Encouraging an Innovative Mindset in Teams
